This Privacy Policy ("Policy") explains how Paidley ("we," "us," "our") collects, uses, discloses, and protects personal information obtained from users ("you," "your") of our Paidley services. This Policy applies to all individuals who use our website, mobile applications, and any other services we offer (collectively, the "Services").

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Information You Provide:

  • Contact information (e.g., name, email address, phone number).
  • Transaction details (e.g., transaction history, purchase information).
  • Communications you have with us (e.g., emails, chat transcripts).

1.2 Information We Automatically Collect:

  • Device information (e.g., IP address, device type, browser type).
  • Usage information (e.g., pages visited, time spent on our platform).
  • Location information (if you enable location services).

1.3 Information We Receive from Third Parties:

  • Financial information from our payment processing partners.

2. Use of Information

We may use your personal information for the following purposes:

  • To provide and improve our Services.
  • To verify your identity and comply with legal obligations.
  • To process transactions and facilitate payments.
  • To communicate with you about your account and our Services.
  • To personalize your experience and provide targeted advertisements.
  • To detect and prevent fraud, abuse, or other illegal activities.
  • To comply with applicable laws and regulations.

3. Sharing of Information

We may share your personal information with third parties for the following purposes:

  • With service providers who assist us in providing the Services.
  • With financial institutions and payment processors to process transactions.
  • With third parties for marketing and advertising purposes.
  • With law enforcement agencies, regulators, or other government entities when required by law or to protect our rights.
  • With affiliated companies or in connection with a merger, acquisition, or sale of assets.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

6. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. Please contact us using the information provided below to exercise your rights.

7. Cookie Usage

Like many other websites, we utilize cookies to distinguish you from other users and to enhance and personalize our services. Cookies enable our servers to retain IP addresses, date and time of visits, monitor web traffic, and prevent fraudulent activities. Our cookies do not store personal or sensitive information; instead, they retain a unique random reference to you. This allows us to recognize your identity upon revisiting the site and tailor certain content to your preferences.
Should your browser or browser add-on allow it, you have the option to disable cookies on our website. However, please note that this may impact your user experience. Unless you choose to opt out of cookies, we will assume your consent to their use.

8. Age Limitation

Our Services are not aimed at or designed to appeal to individuals under the age of 18. We do not knowingly collect Personal Information from individuals under this age limit. If you are below this age limit, please refrain from using the Services and refrain from providing any personal data to us.

If, as a parent or guardian, you discover that your child has provided us with information without your consent, please contact us using the details provided in this Privacy Policy.

9. Opt-Out Options

If you prefer not to receive offers or other notifications from us in the future, you can exercise your "opt-out" right by contacting us as specified at the conclusion of this Privacy Policy or by following the "unsubscribe" instructions in any communication you receive from us. Please note that as a User, you are unable to opt out of receiving communications regarding your Grey account or associated transactions with us.

10. Updates to this Policy

We may update this Policy from time to time by posting the revised version on our website or notifying you through other means. The updated Policy will become effective upon posting.

11. Contact Us

If you have any questions, concerns, or complaints about this Policy or our privacy practices, please contact us via email.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our Services.